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Once you check out, you will receive an e-mail from quiltpatterndesign@gmail.com. Please check your spam folder if you haven’t received your confirmation e-mail. If there still is no e-mail, or you are having problems with your order, please contact us or phone us at 1-519-782-7988 and we will work to resolve any problems you have. A download link is included in your confirmation e-mail within 24 hours. Please contact us or phone us at 1-519-782-7988 if you do not receive it in that time period.